Orders
All shades are made to order in my Glasgow studio. I aim to deliver within 3/4 weeks anywhere in the UK and oversees orders could take up to 4/5 weeks.
Multiple items will be delivered within 6-8 weeks depending on unit quantity ordered. If you have a special delivery date request please do get in touch and I will do my best to help.

Deliveries
Shipping for all UK orders is free of charge and I usually use Royal Mail First Class post. For international and larger orders I ship with Fedex/DHL.
I ship using Royal Mail First Class post or Fedex / DHL for larger orders and international.
All delivers are fully insured so if your pendant is damaged in transit or does not arrive please contact us immediately and I will be happy to make a claim on your behalf.

Returns
As all pendants are made to order I am unable to except returns on any orders. All products are 100% handmade so there will be slight unique differences between each piece. 

If your parcel is damaged on delivery, please do not accept the package and contact me straight away. Alternatively please photograph the packaging and damaged goods and email the images over to us so that we can contact the courier and make a claim on your behalf.